1st Level IT Support (f/m) ab 17.02.14 in Darmstadt

On behalf of our international successful client in Darmstadt we are looking for a field service support. Anticipated start date is the 17th of February 14.

Tasks:
• Global Administration for Lab Solutions Sales Tools& Applications (incl.First Level Support)
• Coordinator of Regional Champions Network
• Compilation and Monitoring of System Enhancements
• Management and Creation of CRM Reports & Dashboards
• Training Management (Training execution and Development of Training Documentation)
• Perform Data Cleansing and De-Duplication (within SFDC-CRM)
• Information Management (Creation of Newsletter regarding System Changes)

Requirements
• Understanding of relevant tools and business context (Excellent CRM skills (preferably salesforce products);
• Proficient in Excel, Word, Access and Lotus
• Ability to manage complex workflows (Effective interview, listening and facilitation skills;
• Excellent process(system and workflow) orientated thinking;
• ability to prioritize and complete tasks;
• Ability to implement and uphold corporate and departmental policies and procedures)
• Service Mentality (Ability to be responsive to customer needs in a fast paced diverse environment)
• Good language and communication skills written and verbal (English is a must))

Bitte schicken sie ihren Lebenslauf an Tom Sander , auf unser Webportal www.randstad.de oder per Post. Für Rückfragen stehe ich ihnen jederzeit gerne zur Verfügung. Es wäre toll, wenn sie mir meinen Fragebogen zum Thema Verhalten von Bewerbern in soziale Netzwerke ausfüllen könnten https://de.surveymonkey.com/s/W8TFFT6 . Vielen Dank für ihre Unterstützung. Weitere interessante Positionen finden sie auf www.randstad.de.
Randstad Deutschland
Reichskanzler-Müller-Straße 21
68165 Mannheim
Telefon: 0621 72847924 www.randstad.de