Temporary Service Manager for Partner Management – start 05.08 in
On behalf of our client we are looking for support for the Partner Relationship Management temporarily due to Paternity/Maternity leave. Engagement will include a rampup as well as rampdown surrounding the 3 month leave.
Tasks:
- Solutions supporting our Partner Management business based on CRM 7.0 (especially Loyalty Management).
- Manage service delivery from the IT Service Partner to support the LoB 19s according to the agreed KPIs in service area
- Manage the committed project portfolio into the RUN organization.
- Drives continuous improvement of the service engagement in terms of operational efficiency, reducing TCO, support quality and customer satisfaction.
- Perform customer engagement with stakeholders for IT application operation.
Experience:
- SAP-knowledge: CRM Sales - Loyalty Management professionell
- Programmlanguage: SAP ABAP OO and CRM WebUI ability
- Organizational Talent required.
- Excellent English and communication skill required.
Please forward your CV to Tom Sander , via our webportal www.randstad.de or per mail. If you have any further questions please do not hesitate to contact Mr. Tom Sander.
Randstad Deutschland
Dietmar-Hopp-Allee 14
69190 Walldorf
T +49 (0) 6227- 765 159
M +49 1522 2726018
www.randstad.de
Über Randstad
Randstad ist spezialisiert auf die Rekrutierung von Fachkräften, Führungskräften und kaufmännischen / gewerblichen Mitarbeitern. Als Marktführer in Deutschland ist Randstad strategischer Partner zahlreicher namhafter Unternehmen bei denen sie arbeiten können. Wir bieten Ihnen optimale Karrierechancen bei unseren international erfolgreichen Kunden. Sie sind fest angestellt bei Randstad und werden in unseren Kundenunternehmen in spannende Projekte eingesetzt. Dadurch lernen Sie verschiedene Arbeitgeber und Aufgaben kennen
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